Freshsales Suite Features
Freshsales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle-free package.
- CRM Phone and Email integrations automatically log calls and emails
- Lead Management provides clear views of customer and citizen data
- Visual Sales Pipeline provides clarity to decide next steps
- Workflow Automation saves time, ensures consistency and efficiency
- Sales Campaigns ensure optimal customer journey adherence and marketing
- Web Forms to automatically assign inbound enquiries to your team
- Reports and Dashboards with Analytics share insights with management
- Mobile App provides easy access and improves mobility of workforce
- Apps and Integrations improves productivity and connects siloed data
- Collaboration with context to share insights and save time
- Make more calls, send targeted emails without leaving your CRM
- Lead prioritisation on the basis of sales-ready buying signals
- Get complete visibility of deals using the visual sales pipeline
- Send emails, update fields, and create follow-up tasks automatically
- Create, send, and track personalised outbound campaigns from your CRM
- Collect lead information from your website from directly in Freshsales
- Forecast sales with accurate, in depth visual reports and dashboards
- Close deals on-the-go with the Freshsales for Android and iOS
- Connect to 75+ business apps or build custom solutions
- Stop working in silos and start collaborating with Freshconnect
Nurture relationships and grow revenue with a single customer view
Deliver seamless engagement across channels with a 360° view of the customer. Unify sales and marketing teams to deliver customer delight.
Close deals faster by sending the right message at the right time
Sales and marketing can work together to deliver personalized customer experiences. Understand customer intent and send the right message to close deals faster.
Reduce IT complexity & cost with a comprehensive solution
Keep teams happy with a single, all-in-one solution that is affordable, easy to implement, and easier to use. Increase adoption, reduce costs and boost morale.
FIND MORE OPPORTUNITIES
*Create landing pages in minutes. Monitor and understand visitor intent.
*Understand visitor intent. Track page visits and even actions on your site.
*Chat in real-time with website visitors using AI-powered chatbots
*Tailor email campaigns and generate cost-effective leads for sales
Build tailored campaigns and optimize them with real-time data for better engagement.
*Get a 360° view of a customer. Capture all customer interactions in one place.
*Freddy AI identifies your best leads - the ones that are most likely to convert
*Set up welcome emails or personalized journeys based on actions
*Communicate across Phone, Email, WhatsApp, Chat
CLOSE DEALS FASTER
Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.
*Improve revenue predictability with Dynamic Forecasting
*Find the best deals to close with AI-based Deal Insights
*Collaborate on Slack across departments to close deals faster
NURTURE CUSTOMER RELATIONSHIPS
*Design multichannel nurture campaigns and target customers via emails, SMS, WhatsApp, and chat
*Send transactional emails to customers to upsell and cross-sell
*Get a breakdown of campaign analytics for a holistic understanding of your market and audience